Vigilant Security Group Privacy Policy

Privacy Policy

At Vigilant Security Group, we are committed to protecting the privacy and confidentiality of our clients, employees, and visitors to our website. This Privacy Policy outlines how we collect, use, disclose, and protect personal information under applicable privacy laws and regulations. 

Collection of Personal Information

We may collect personal information in various ways, including but not limited to:

  • Information provided voluntarily, such as when submitting inquiries, requesting services, or applying for employment.
  • Information collected automatically, including through the use of cookies and other tracking technologies when visiting our website.

Information That We Gather

 We might gather different kinds of data:

1. Individual Data

This could include your name, contact information, and other personally identifiable elements. 

2. Payment Information

We may obtain payment information, including credit card numbers if you use our services to make a purchase.  

3. Usage Information 

We collect information about your interactions with our website and services, including IP addresses, browser details, and usage trends.  

4. Communication

We may keep a record of the communications you have with us after you get in touch with us.  

Use of Personal Information

We use personal information for the following purposes: 

  • To provide and manage security services and facilities management solutions for our clients. 
  • To respond to inquiries, fulfill requests, and communicate with clients and website visitors. 
  • To process employment applications and manage employee information for human resources purposes. 
  • To improve our services, website functionality, and user experience. 

Disclosure

We may disclose personal information to third parties in the following circumstances: 

  • With client consent or as required to fulfill contractual obligations. 
  • To service providers and business partners who assist us in delivering our services and managing our operations. 
  • When required by law or to protect our legal rights and interests. 

Protection of Personal Information

We implement appropriate technical, physical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security. 

Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. 

Access to and Correction of Personal Information

Clients, employees, and website visitors have the right to access, update, and correct their personal information held by Vigilant Security Group. Requests for access or corrections should be directed to our Privacy Officer using the contact information provided below. 

Cookies and Tracking

To gather usage statistics, we make use of cookies and related tracking technologies. These settings are controllable via your device or browser. 

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage clients, employees, and website visitors to review this policy periodically for updates. 

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us at info@vigilantsecuritygroup.co.uk